Daum Kakao, Google Campus... Korean platforms on steroids

Yesterday, Daum and Kakao Corp announced that they would merge on October 1st, and Google that its first Google Campus in Asia would be located in Seoul.

The Daum Kakao merger looks rather defensive: before everything, it creates a stronger competitor to NHN, the leader operating among others the main rivals to Daum and Kakao Talk: Naver and LINE.

NHN and Daum are rare exceptions as successful newcomers in a country where start-ups struggle to survive in an ecosystem dominated by chaebols: as soon as a new gem shows some potential, the big fishes try to eat it, or to destroy it with me-toos leveraging on in-house countless entry points, or to control it by becoming its sole 'partner'. 

NHN and Daum could storm the web at the turn of the millennium, when mobile operators where busy building proprietary environments, and other chaebol focusing as usual on hardware. They built competitive platforms that even resisted Google, who only managed to gain strongholds in Korea thanks to Android. Typically, even if Naver maintains its leadership in web searches, Google could 'crowd-boost' Google Maps or Google Translate, with the help of smartphone manufacturers who were too happy to have a platform rivaling Apple to care about the hidden costs.

As we've said before, Samsung and LG helped Google BtoB (OEM) succeed where Google BtoC (portal) failed, and all they can do now is send a Tizen to nibble at the heavyweight champion's ears. 

There's a finite space for major value aggregators in Korea, and as Samsung's latest attempt to build a sustainable platform beyond hardware, Tizen probably accelerated the need for rivals to stretch their reach.

Big G needed to beef up its Asian ecosystem and Korea seems the perfect choice: Android rules, start-ups need competitive platforms to survive chaebol bullies, and Mountain View has the opportunity to weaken some of its most serious competitors on their own turf. Bonus: by supporting Korea's SME and creative ecosystem, you gain the favors of local authorities and regulators.

Anyway, good news for Korea's attractiveness... but yet higher entry barriers for potential major newcomers.




ADDENDUM 20140828: let's guess which 'independent' whistleblower suggested Korean watchdog to investigate Kakao Corp in the wake of the merger ("Kakao under probe for allegedly abusing market power: sources")




mot-bile 2014

joyn or die? forget about KakaoTalk and Anipang?

Remember last year, when KakaoTalk celebrated its 10 millionth user (see "Kakao Talk of the day")?

Well, 1000 days after launch, the Korean player claims 70 M users in 13 languages, with daily averages of 27 M users, 43 mn per user, and 4.2 billion messages. Even if Skype remains far ahead with its 280 M users (and the support of Microsoft* - whatever that's worth nowadays), Kakao Inc. has already become a global phenomenon  - maybe level 5 on Gangnam Style scale - , and remains as ambitious as ever.

The way Anipang on KakaoTalk turned into an instant hit in the competitive game apps arena** probably scared the heck out of pure players (messaging services, VoIP...), not to mention much bigger netcos, starting at home with Daum and Naver, two giants on the Korean market who've - so far - failed to reach international recognition. Note that Kakao Inc. founder KIM Beom-soo is not an outsider: he created Hangame Communications, Inc., and headed NHN after the merger with Naver.

Even top players are paying attention. Sundaytoyz (Anipang's developer) is not Rovio, and Kakao is not Facebook, but I bet many people in Menlo Park start wondering what kind of value the Kakao platform will aggregate after games. And if Big G can leverage its superiority in searches to boost Google Voice (and counter Apple's Siri), the brand itself is not exactly a success.

Of course, the most nervous of all coopetitors are the MNOs, who see their customers use KakaoTalk for their calls and messages, and their own networks, even LTE-enabled, glogged with that booming data traffic. No wonder all 3 Korean cellcos decided to implement joyn, the GSMA's "Rich Communication Services" platform.

To start with, the "joyn" logo is the perfect anti-KakaoTalk: a double black on yellow speech bubble to counter a single yellow on black speech bubble. And RCS brings what operators who cooperate do best: interoperability. As the GSMA puts it in its sales pitch, the solution "delivers an experience beyond voice and SMS by providing them with instant messaging or chat, live video and file sharing across any device, on any network, with all the enabled contacts in their address book".

That's what cellcos will sell to their endusers - something young, sexy, colorful:

But first, the GSMA must convince its own customers, the MNOs, to implement the solution. Everybody must be on board for the promise to be delivered.

So further down the same page, the sales pitch sounds much more defensive and frigthening:

"Don't lose out to OTT  – stay competitive and innovate with APIs

Your consumers are hungry for access to the entertainment and interaction offered by RCS-based apps. Agile and innovative, Over The Top (OTT) providers are exploiting the massive penetration of Smartphones by developing appealing rich communication apps available at little or no cost to the consumer.

Research conducted by one operator discovered a direct link between the penetration rate of cross-platform messaging services and the reduction of outgoing SMS traffic. Without RCS, the decline of voice messaging is likely to be next, as consumers increasingly engage with alternative IP based voice solutions.

Once consumers start using an OTT app service, that offering becomes, for them, the lead brand for communications services. Operators remain more competitive by responding more rapidly to consumers’ expectations and behaviour, and by using RCS to enhance the value of their network and bring richer calls to their consumers."

And those most dramatic final words: "Act now before it’s too late - Implement RCS today!"

Stop pulling your hair out, try this air lotion and stop the airtime loss. We don't guarantee return of love.

And be quick: the end is nigh.


mot-bile 2012

* see "Skype keeps moving, Google googling"
** over 20 M downloads, only on Android (iOS to follow soon)

Kakao Talk of the day

Kakao recently claimed its 10 millionth KakaoTalk user - or is it app download ? -, including 10% overseas (mostly in the US, thanks to the Korean diaspora, but the service is also available in English and Japanese). Now the Bundang based venture wants to go global.

Good luck : VoIP is a highly competitive field where "incumbent" Skype almost looks like the obsolete PTT running on grand dad PCs. In Korea, Kakao faces giant netco Daum's MyPeople, a more comprehensive social networking tool, or pure players like NeoMecca (OlivePhone app)... not to mention Google Talk, present on all Android smartphones.

Note that rivals Daum and Naver are considering suing Google for its dominant position as Android's favored search engine.

Indeed, the Google brand is indeed reigning on every Android smartphone's main screen, and more discreetely but pervasively present across the app menu : "Talk" for Google Talk, "Maps" for Google Map, "Places" for Google Places, "Latitude" for Google Latitude, "Finance" for Google Finance. Also there : Gmail, YouTube...

What puzzles me most is the way local MNOs deserted the battlefield : where a Vodafone would have branded the UI, KT / Show remains in the background. You know you have an iPhone or an Android device, but the operator appears simply as the hardware salesperson, and a not so proud carrier.

As we saw earlier, Korean MNOs have very poorly prepared for the smartphone revolution, but even now, it almost looks as if they want to dump their own app stores.

mot-bile 2011